The Communications Support team strives to offer the best service to University colleagues. To do that, we\u2019re going to be introducing improvements to our processes, training and guidance.<\/p>\n\n\n\n\n\n\n\n
Our first improvement has been to make it simpler to request support for website content. Our new web request form<\/a> can be used to ask for help with a web edit, a news story, an event listing, a staff profile update or for advice on creating new content. More structure means you\u2019ll know exactly what information we need, and you can let us know if you have a suggested deadline and upload files. <\/p>\n\n\n\n As some areas of the website are maintained by different teams, we\u2019ve set the form up to ensure requests get to the right people, either in Communications<\/a> or Marketing (MRAO)<\/a>. Some academic departments have dedicated web authors; we\u2019re working on updating the site map and web authors list<\/a> so you can check to see if there\u2019s someone who can help.<\/p>\n\n\n\n To empower users of the Web Content Management System (CMS) we want to use our experience, expertise and knowledge to:<\/p>\n\n\n\n You can reach the Communications Support team at communications-support@york.ac.uk<\/a>.\u00a0<\/p>\n\n\n\n The Communications Support team strives to offer the best service to University colleagues. To do that, we\u2019re going to be introducing improvements to our processes, training and guidance.<\/p>\n","protected":false},"author":159,"featured_media":634,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[1],"tags":[3],"class_list":["post-633","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-cms"],"acf":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/blogs.york.ac.uk\/communications\/wp-content\/uploads\/sites\/4\/2021\/06\/cookie-the-pom-gySMaocSdqs-unsplash.jpg?fit=1920%2C1280&ssl=1","uoy_author":{"name":"Annie Heinsen","bio":"","image":{"src":"https:\/\/secure.gravatar.com\/avatar\/?s=200&d=mm&r=g","width":200,"height":200,"alt":""}},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/blogs.york.ac.uk\/communications\/wp-json\/wp\/v2\/posts\/633","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.york.ac.uk\/communications\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.york.ac.uk\/communications\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.york.ac.uk\/communications\/wp-json\/wp\/v2\/users\/159"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.york.ac.uk\/communications\/wp-json\/wp\/v2\/comments?post=633"}],"version-history":[{"count":0,"href":"https:\/\/blogs.york.ac.uk\/communications\/wp-json\/wp\/v2\/posts\/633\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blogs.york.ac.uk\/communications\/wp-json\/wp\/v2\/media\/634"}],"wp:attachment":[{"href":"https:\/\/blogs.york.ac.uk\/communications\/wp-json\/wp\/v2\/media?parent=633"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.york.ac.uk\/communications\/wp-json\/wp\/v2\/categories?post=633"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.york.ac.uk\/communications\/wp-json\/wp\/v2\/tags?post=633"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}What\u2019s next?<\/h2>\n\n\n\n
Need to get in touch about something else?<\/h2>\n\n\n\n