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Communications team blog

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Aimee Phillips

I'm a User Experience Designer in Communications at the University of York. My role includes carrying out usability testing, and ensuring accessibility is at the heart of everything we produce.

Remote usability testing

Remote usability testing

Posted by Aimee Phillips on 21 October 2020

Last month we carried out our first remote usability testing. I was worried that it wouldn’t work as well as when we run them in person, but it turned out to be easier to organise, and just as much fun.

Tagged with digital, usability testing, user experience (UX)1 Comment on Remote usability testing
A more accessible website

A more accessible website

Posted by Aimee Phillips on 25 September 2020

We’re reaching the end of our project to improve the accessibility of the CMS templates we use on the York website, and we’re pleased to report that we’ve made some significant progress.

Tagged with accessibility, digital1 Comment on A more accessible website
Testing the usability of the undergraduate prospectus

Testing the usability of the undergraduate prospectus

Posted by Aimee Phillips on 21 November 2019

Work to produce the 2021 undergraduate prospectus is well underway. This year, the prospectus team are considering some significant changes to the courses section, and wanted to test their initial thinking. As a user experience designer, that’s where I came in.

Tagged with print, student recruitment, user experience (UX)1 Comment on Testing the usability of the undergraduate prospectus
Reducing broken links and page not found messages

Reducing broken links and page not found messages

Posted by Aimee Phillips on 5 August 2019

Many of you will be familiar with 404 page not found messages. They’re the incredibly frustrating pages you see when you’re trying to find something on the web, but it isn’t where you expected it to be.

Tagged with digital1 Comment on Reducing broken links and page not found messages

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accessibility behind the scenes brand campus CMS colleges content content design content governance content management system content strategy corporate departmental research pages departments design development digital Digital Pattern Library Templates digital screens e-learning email marketing events filming graduation internal meet the team open day photography postgraduate print research research roadmap SEO social media staff comms student comms student recruitment templates training undergraduate upgrade usability testing user experience (UX) video web