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Digital and Creative Services team blog

Updates and case studies from our team in Communications

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  • Digital Platforms and Developments February 2026 summary
  • Designing a better IT experience for staff and students
  • Brand and Creative Services team round up
  • Digital Platforms and Developments January 2026 summary
  • Content Design team round-up: January 2026

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Harriet Sutcliffe

I'm a web content developer at the University of York.

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Designing a better IT experience for staff and students

Designing a better IT experience for staff and students

Posted by Harriet Sutcliffe on 24 February 2026

That’s a wrap! We’ve finished rebuilding the IT Services web pages. Not only did we declutter big time, we completely shifted the focus of these pages to better help our community.

Tagged with CMS, content strategy, digital, webLeave a comment on Designing a better IT experience for staff and students
Easy access to IT tools, software and services

Easy access to IT tools, software and services

Posted by Harriet Sutcliffe on 18 December 2024

Phase two of the IT web rebuild project was a complex and rewarding piece of the puzzle. Working closely with stakeholders, we delivered a new Tools, software and services section – spanning over 160 web pages which went live at the end of September. 

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Fresh new look for IT Services’ web pages

Fresh new look for IT Services’ web pages

Posted by Harriet Sutcliffe on 4 April 2024

In this major revamp, we're making IT Services' web pages easier to use. As well as being some of our most popular sets of internal pages, they’re also super complex. We’ve gone back to the drawing board to investigate what users really want.

Tagged with CMS, content strategy, design, digital, user experience (UX), webLeave a comment on Fresh new look for IT Services’ web pages

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accessibility behind the scenes brand brand and creative services team update campus CMS colleges content content design content governance content management system content strategy corporate departmental research pages departments design development digital Digital Pattern Library Templates digital platforms and developments digital screens e-learning email marketing events graduation internal meet the team open day photography postgraduate print research SEO social media staff comms student comms student recruitment templates training undergraduate usability testing user experience (UX) video web York Festival of Ideas