Tag: digital
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Using content groupings to visualise user journeys in Google Analytics.
We are frequently asked how users navigate through our website and it feels like this should be easy enough to answer using Google Analytics. However, knowing how users get from…
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Getting a handle on site search
Have you ever visited a website looking for a specific piece of information; maybe a swimming pool timetable, or a specific recipe? Have you ever used a search function within…
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Remote usability testing
Last month we carried out our first remote usability testing. I was worried that it wouldn’t work as well as when we run them in person, but it turned out…
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A more accessible website
We’re reaching the end of our project to improve the accessibility of the CMS templates we use on the York website, and we’re pleased to report that we’ve made some…
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Improving the accessibility of our website
Our web content should be easy for everyone to access, but we need to be specifically mindful that we don’t exclude people with accessibility needs. While we’ve always tried to…
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Perked up: About the University landing page
As you might have seen, our About the University landing page has a fresh new look. The regular information is still there, only now it’s wrapped up nicely in our…
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Reducing broken links and page not found messages
Many of you will be familiar with 404 page not found messages. They’re the incredibly frustrating pages you see when you’re trying to find something on the web, but it…
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Course pages: a milestone five years in the making
Picture the scene. It’s 2014, on a chilly December afternoon. In a small office in the basement of Heslington Hall, the website publish has just finished, and with it, seven…