We’ve recently launched a set of web pages to help staff lead projects at York. This was a collaborative effort working with the University’s central Project Management Office. The new Project management resources web pages provide guidance on the standard project life cycle at York, from concept through to handover and close. The pages are … Continue reading New project management web pages
I recently wrapped up a great project rebuilding our web pages about campus. This job was a joy to do because it allowed me to focus on many different forms of content – video and imagery proved just as important as copy to show (rather than tell) what our campus has to offer. Why a … Continue reading Campus web pages refresh
In this major revamp, we’re making IT Services’ web pages easier to use. As well as being some of our most popular sets of internal pages, they’re also super complex. We’ve gone back to the drawing board to investigate what users really want.
In October, we launched a new set of web pages which bring together resources on change management for University teams. The project proved once again why content is key! Here are the Making change happen web pages which we worked on with the People and Organisational Development (POD) team within HR. Like all universities (and … Continue reading Making change happen web pages
Having recently joined Communications as Web Content Developer, I was keen to get stuck into the CMS. Luckily, one of my first tasks was to rebuild the History of the University branch on the website. For this quick turnaround project, my colleague Harriet and I had a focus day where we got the bulk of … Continue reading Looking to the past: Rebuilding the History of the University web pages
A key part of my role is to develop quality assurance and content governance processes for our web estate. I’ve recently tackled a small but important part of this by creating a governance model for our three shiny new school web presences.
We’ve just completed a mammoth project to deliver web presences for three new academic schools while putting content strategy to the test.
In the run up to January’s graduation ceremonies we were tasked to come up with something fancy to celebrate. The winning idea was to replace the main homepage banner with the names of students graduating on that day.
We are frequently asked how users navigate through our website and it feels like this should be easy enough to answer using Google Analytics. However, knowing how users get from their landing page to their exit page can be a pretty complex question!
Have you ever visited a website looking for a specific piece of information; maybe a swimming pool timetable, or a specific recipe? Have you ever used a search function within the website in order to do this? If so, you have been a ‘user’ engaging with ‘site search’.
