A key part of my role is to develop quality assurance and content governance processes for our web estate. I’ve recently tackled a small but important part of this by creating a governance model for our three shiny new school web presences.
We’ve just completed a mammoth project to deliver web presences for three new academic schools while putting content strategy to the test.
In the run up to January’s graduation ceremonies we were tasked to come up with something fancy to celebrate. The winning idea was to replace the main homepage banner with the names of students graduating on that day.
We are frequently asked how users navigate through our website and it feels like this should be easy enough to answer using Google Analytics. However, knowing how users get from their landing page to their exit page can be a pretty complex question!
Have you ever visited a website looking for a specific piece of information; maybe a swimming pool timetable, or a specific recipe? Have you ever used a search function within the website in order to do this? If so, you have been a ‘user’ engaging with ‘site search’.
Last month we carried out our first remote usability testing. I was worried that it wouldn’t work as well as when we run them in person, but it turned out to be easier to organise, and just as much fun.
We’re reaching the end of our project to improve the accessibility of the CMS templates we use on the York website, and we’re pleased to report that we’ve made some significant progress.
Our web content should be easy for everyone to access, but we need to be specifically mindful that we don’t exclude people with accessibility needs. While we’ve always tried to make the website work as well as possible for everyone, we’re conscious that it’s not as accessible as it should be, and new legislation has … Continue reading Improving the accessibility of our website
As you might have seen, our About the University landing page has a fresh new look. The regular information is still there, only now it’s wrapped up nicely in our responsive page layout.
Many of you will be familiar with 404 page not found messages. They’re the incredibly frustrating pages you see when you’re trying to find something on the web, but it isn’t where you expected it to be.
