Using IT at the University of York

Welcome from IT Services!

  • Know where to get help if you have any IT problems: 
    • If you need help getting connected when you arrive please call us on 01904 323838 or email For our opening hours see:
    • There’s lots of help and support information available on our website – start with our page specifically for new arrivals:
    • Your Departmental Computing Officer (DCO). Most departments have a DCO who’ll be able to support you with various aspects of using IT. Find yours:
  • Stay secure. Your username and password are vital pieces of your University identity. You need to keep them safe. Never share your password, and if anyone else does know it, you should change your password.
  • Find out about High Performance Computing facilities to support your research – no matter what your subject area is. 
  • Install MS Office 365 free of charge so that you can use MS Office on up to five different devices. The subscription remains valid as long as you are a student at the University of York.
  • Follow IT Services on Twitter for useful information, updates and news about the services that we provide.

Published by


Christine Comrie

Student Communications Officer

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