Tag: content strategy
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Enterprise Architecture: making a technical process easier to navigate
We’ve been working to demystify a tricky technical process. By sitting in the same room with our stakeholders and designing around user stories, we’ve clarified a complicated process and made…
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Designing a better IT experience for staff and students
That’s a wrap! We’ve finished rebuilding the IT Services web pages. Not only did we declutter big time, we completely shifted the focus of these pages to better help our community.
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Content Design team round-up: January 2026
Here’s a quick look at what we’ve been working on to kick off the new year.
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Content Design team round-up: December 2025
Hello! The Content Design team in Communications consists of myself and Harriet. Our small team works on a variety of web content projects. It’s been a packed end to the…
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Building better careers content: from discovery to delivery
The problem: fragmented content and an unclear narrative Our previous careers and employability web content for prospective students was struggling. We knew we had a great story to tell but…
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Transforming departmental EDI web pages
As part of the ongoing project to rebuild academic department web pages, we’ve been working to enhance departmental content about equality, diversity, and inclusion (EDI). A collaborative approach Through collaborating…
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New project management web pages
We’ve recently launched a set of web pages to help staff lead projects at York. This was a collaborative effort working with the University’s central Project Management Office. The new…
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Campus web pages refresh
I recently wrapped up a great project rebuilding our web pages about campus. This job was a joy to do because it allowed me to focus on many different forms…
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Fresh new look for IT Services’ web pages
In this major revamp, we’re making IT Services’ web pages easier to use. As well as being some of our most popular sets of internal pages, they’re also super complex.…
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Making change happen web pages
In October, we launched a new set of web pages which bring together resources on change management for University teams. The project proved once again why content is key! Here…