Tag: user experience (UX)
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Fresh new look for IT Services’ web pages
In this major revamp, we’re making IT Services’ web pages easier to use. As well as being some of our most popular sets of internal pages, they’re also super complex.…
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Using content groupings to visualise user journeys in Google Analytics.
We are frequently asked how users navigate through our website and it feels like this should be easy enough to answer using Google Analytics. However, knowing how users get from…
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Remote usability testing
Last month we carried out our first remote usability testing. I was worried that it wouldn’t work as well as when we run them in person, but it turned out…
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Testing the usability of the undergraduate prospectus
Work to produce the 2021 undergraduate prospectus is well underway. This year, the prospectus team are considering some significant changes to the courses section, and wanted to test their initial…
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Improving the accessibility of our website
Our web content should be easy for everyone to access, but we need to be specifically mindful that we don’t exclude people with accessibility needs. While we’ve always tried to…
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Getting in the zone: aligning our online map with the campus signage
The concept of zones was introduced to campus last year, when new signage was put up that divided campus up into ten coloured areas. This was done as part of…