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Recent Posts

  • Crazy Egg heat maps to actionable insights
  • A brand new look for Graduation
  • Building our Graduation Twinkler
  • Using content groupings to visualise user journeys in Google Analytics.
  • How to tame your Content Management System

Topics

accessibility Analytics behind the scenes brand campaigns campus CMS content conversion corporate Data Data Visualisation departmental research pages departments design development digital Digital Pattern Library Templates email marketing events filming internal international map meet the team open day photography podcast postgraduate print research research roadmap SEO social media staff comms student comms student recruitment the student room upgrade usability testing user experience (UX) video web wellbeing York Festival of Ideas

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  • December 2019 (2)
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  • About the Communications team
  • Brand and visual identity

Contact us

For general enquiries or requests, email communications-support@york.ac.uk

Aimee Phillips

I'm a User Experience Designer in Communications at the University of York. My role includes carrying out usability testing, and ensuring accessibility is at the heart of everything we produce.

Ask Aimee Phillips a question

Remote usability testing

Remote usability testing

Posted by Aimee Phillips on 21 October 2020

Last month we carried out our first remote usability testing. I was worried that it wouldn’t work as well as when we run them in person, but it turned out to be easier to organise, and just as much fun.

Tagged with digital, usability testing, user experience (UX)1 Comment on Remote usability testing
A more accessible website

A more accessible website

Posted by Aimee Phillips on 25 September 2020

We’re reaching the end of our project to improve the accessibility of the CMS templates we use on the York website, and we’re pleased to report that we’ve made some significant progress.

Tagged with accessibility, digitalLeave a comment on A more accessible website
Testing the usability of the undergraduate prospectus

Testing the usability of the undergraduate prospectus

Posted by Aimee Phillips on 21 November 2019

Work to produce the 2021 undergraduate prospectus is well underway. This year, the prospectus team are considering some significant changes to the courses section, and wanted to test their initial thinking. As a user experience designer, that’s where I came in.

Tagged with print, student recruitment, user experience (UX)1 Comment on Testing the usability of the undergraduate prospectus
Reducing broken links and page not found messages

Reducing broken links and page not found messages

Posted by Aimee Phillips on 5 August 2019

Many of you will be familiar with 404 page not found messages. They’re the incredibly frustrating pages you see when you’re trying to find something on the web, but it isn’t where you expected it to be.

Tagged with digital1 Comment on Reducing broken links and page not found messages

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Tags

accessibility Analytics behind the scenes brand campaigns campus CMS content conversion corporate Data Data Visualisation departmental research pages departments design development digital Digital Pattern Library Templates email marketing events filming internal international map meet the team open day photography podcast postgraduate print research research roadmap SEO social media staff comms student comms student recruitment the student room upgrade usability testing user experience (UX) video web wellbeing York Festival of Ideas