Formulating our plans for CMS support

The Communications Support team strives to offer the best service to University colleagues. To do that, we’re going to be introducing improvements to our processes, training and guidance.

How to really get results from your next video project

We’ve all heard about videos that required loads of time and effort to create, but just didn’t receive enough views to have the desired impact and get results.    So, what can we do to avoid this happening and ensure the video you produce does exactly what it was created for, while receiving the sort of … Continue reading How to really get results from your next video project

New prospectus shapes up for 2022 students…

Hot off the press, our new-look Undergraduate Prospectus 2022 is out now – and we’ve got some sizable changes to tell you about. 

Creating SEO friendly web pages

The success measures of Search Engine Optimisation are often divided into three categories; technical, user experience and content. This is a really helpful way of showing that we all contribute to SEO success. There’s actually a lot that can be done by our content creators to give our pages the best possible chance for success. … Continue reading Creating SEO friendly web pages

New video assets in the image library

Our videographer Joe has been with us for a number of years working on a wide variety of projects, ranging from accommodation, graduation, York Unlimited, departmental projects, and the list goes on… and on!

Remote usability testing

Last month we carried out our first remote usability testing. I was worried that it wouldn’t work as well as when we run them in person, but it turned out to be easier to organise, and just as much fun.

A more accessible website

We’re reaching the end of our project to improve the accessibility of the CMS templates we use on the York website, and we’re pleased to report that we’ve made some significant progress.

Support team – a day in the life

The working environment might have changed since many of us started working from home in March, but after the initial upheaval, many of our day-to-day duties haven’t. For us in the Support team our days are the same in that every day can be different. Our role is to support university colleagues with all things … Continue reading Support team – a day in the life

Show me the money: making scholarships more visible

The University offers about 100 different scholarships every year, but you wouldn’t necessarily know it. There’s no central scholarships office, so no central database of what’s on offer to who. Most are administered and advertised by individual departments. It can take a bit of digging to find the details.

Going live on Instagram

Usually an Open Day is a hive of activity as prospective students begin to discover York, and throughout the academic year you can normally see Student Ambassadors delivering campus tours. However, in-person Open Days have had to move online, which set us wondering: how can we still show off our beautiful parkland campus and answer … Continue reading Going live on Instagram